Catrina serves as a specialized patient advocate and Account Executive at DeWitt Stern. She is responsible for resolving eligibility issues, claim inquiries and claim appeals for members of employee benefit plans. Her expertise has resulted in the overturning of many denials and beneficial resolutions for many members.
Catrina also supports her team by maintaining data, assisting on renewal analyses and managing all aspects of clients' plans.
Before joining DeWitt Stern in 2008, Catrina was a Senior Account Executive in the Group Benefits department of a New York benefit and investment firm. She started her employee benefits career at Prudential and has more than 17 years experience in the insurance industry.
Catrina has Life, Accident and Health licenses, as well an AAS in office technologies.